1. Base package
Choose the preset that matches the real property profile and room band.
Plans and packaging
Define multilingual descriptions, commercial features and limits directly from platform admin.
Commercial model
Each commercial offer starts from a preset by property type and adapts with optional modules, extra devices and contract term.
Choose the preset that matches the real property profile and room band.
Add only what is needed: OTA, Guest OS, CRM, Nexi device ops, WhatsApp and more.
Monthly, annual, biennial or seasonal: term length affects final pricing and commitment level.
Commercial presets
Each preset activates the right operational scope for guest rooms, B&Bs, independent hotels, resorts and multi-property groups.
1-6 rooms
The essential package to launch in a clean, controlled way.
Guest rooms, lodges and micro-properties
14 trial days included
Rooms Start brings the operational PMS core online for very small properties replacing spreadsheets, scattered tools and manual steps.
You get front desk, documents, direct booking and stay closeout in one simple workspace.
7-12 rooms
For small properties ready to reduce desk load and activate direct sales.
Advanced B&Bs, guest houses and small stays
14 trial days included
B&B Smart adds base self check-in, reporting and a first distribution layer while keeping operations easy to control.
It is the right package when you want to automate arrivals without moving yet into a mid-size hotel stack.
13-25 rooms
The professional package for teams that need PMS, distribution and payments properly locked in.
Residences, aparthotels and small boutique hotels
14 trial days included
Stay Pro is the first package that is truly sellable as a full operating stack for small-to-mid hospitality.
It combines self check-in Pro, channel manager Plus, orchestrated payments and reporting in a ready-to-go setup.
26-60 rooms
The standard for independent hotels that want to grow without replacing their stack every year.
Independent small and mid-size hotels
21 trial days included
Hotel Core brings together PMS, OTA, guest journey and a minimum management layer in one scalable package.
It is the plan I would recommend as the commercial default for most independent hotels.
61-120 rooms
Guest OS, CRM, operations and management in one commercial package.
Mid-size hotels and full-service properties
21 trial days included
Hotel Full Service is the package for properties that want to differentiate during the stay and after it.
This is where CRM campaigns, WhatsApp, quote follow-up and the full guest workspace become native parts of the stack.
121-250 rooms
The HQ configuration for complex portfolios and premium properties.
Resorts, groups and multi-property collections
30 trial days included
Resort & Collection activates the entire multi-property layer, consolidated KPI and full management orchestration.
It is built for groups, distributed resorts and hospitality companies selling multiple experiences under one control model.
Modular add-ons
Each add-on extends the preset without forcing a premature plan switch.
Upgrade pre-arrival with document verification and approval flow.
1 live OTA with availability sync and reservation import.
Booking.com, Expedia and Airbnb in one operational layer.
Strengthens multi-gateway flows, refunds and payment ops board.
Terminal status, settlement, receipt references and recovery desk.
Guest mini area, in-stay services, extras, chat and feedback.
Seasonal pricing, occupancy rules and base forecast.
Pre-stay and post-stay campaigns, reminders and commercial follow-up.
Hospitality KPI matrix, management dashboard and productivity insights.
Native workflows for authority compliance and submissions.
Base bundle with global Twilio routing; conversation traffic billed separately.
Portfolio control layer with +29 EUR/month for each extra hotel beyond the base.
Contract terms
Packages support recurring billing and quote-driven terms for more structured rollouts.
Fast entry with flexible billing and immediate upgrades.
1 monthsReduced rate with annual billing and onboarding included.
12 months up to 18% commercial advantageCommercial term for structured rollouts and growing groups.
24 months up to 25% commercial advantageDesigned for properties with standby months and fast reactivation.
12 months up to 12% commercial advantageModule catalog
That gives you flexible offers while keeping the commercial story easy to understand.
One live OTA channel with room mapping, availability and reservation import.
Booking.com, Expedia and Airbnb with sync logs, incident board and operational recovery.
Search, quote, booking and white-label booking pages.
Desk collection, settlement, terminal status and business-date reconciliation.
Email or WhatsApp links for deposits, balances and quote follow-up.
Stripe, PayPal, SumUp and Nexi XPay with refunds and reconciliation desk.
Native workflows for authority exports, submissions and receipt tracking.
Operational and guest-facing messaging with centralized Twilio routing.
Guest area, service requests, extras, express checkout and post-stay feedback.
Document OCR, identity verification, signature and approval workflow before arrival.
Tokenized links, OTP and pre-arrival data collection to reduce desk load.
ADR, RevPAR, occupancy, department queues and operational performance.
Pre-stay and post-stay automation with scheduled dispatch and commercial follow-up.
Consolidated dashboard, portfolio KPI and group/resort control from one layer.
Seasonality, occupancy rules, base forecast and pricing suggestions.
Task board, SLA, suppliers and complete room-status lifecycle.
Folio, city tax, receipt and invoice PDFs with recovery desk.
Reservations, room assignment, front desk and stay closeout in one workspace.
Front desk board, day close, night audit and guided operational queues.
Dedicated channel, accelerated onboarding and proactive rollout support.
Comparison matrix
| Feature | Rooms Start | B&B Smart | Stay Pro | Hotel Core | Hotel Full Service | Resort & Collection |
|---|---|---|---|---|---|---|
| Managed hotels | 1 | 1 | 1 | 1 | 1 | 3 |
| Managed rooms | 6 | 12 | 25 | 60 | 120 | 250 |
| Staff users | 3 | 5 | 12 | 25 | 60 | 150 |
| Self check-ins / month | 150 | 400 | 1.000 | 3.000 | 8.000 | 25.000 |
| Document storage | 10 GB | 25 GB | 50 GB | 120 GB | 300 GB | 1.000 GB |
| Twilio WhatsApp notifications / month | — | — | — | — | 1.500 | 5.000 |
FAQ
Yes. The model is designed exactly that way: a clear preset for sales, optional modules for growth without migrations.
Yes. Base pricing considers room band, managed hotels, staff users, self check-in volume and document storage.
Yes. Monthly and annual are standard SKUs, while biennial and seasonal are already supported for quote-based commercial offers.
They are enabled as add-ons or included automatically in higher packages while keeping pricing and feature flags aligned.